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Payment Policy
Secure Payments
At Joya Living, your security comes first. Our website uses Secure Sockets Layer (SSL) technology to ensure that all your personal and payment information is fully encrypted during every transaction. This means your data is protected from the moment you begin your order to the moment it is completed.
You can verify that your connection is secure by looking for the closed lock icon in your browser's address bar and confirming that the URL begins with "HTTPS".
Payment Methods
We accept the following payment methods:
All prices are listed in British Pound Sterling (GBP). For more information on delivery, please refer to our Shipping Policy.
PCI Compliance
Joya Living operates in compliance with the Payment Card Industry Data Security Standard (PCI DSS). This standard was established by the Payment Card Industry Security Standards Council to ensure that all businesses handling card payments maintain a secure environment and protect cardholder data.
Your Payment Information
Your full card number is never accessible to us. Once your purchase is completed, we can only see your billing information, shipping information, order details, and the last four digits of your card. We do not rent, sell, or share your personal information with any third party. For full details on how your data is collected and used, please refer to our Privacy Policy.
Contact Information
Store Name: Joya Living
Company Name: YH Commerce LLC
Warehouse Address: Unit 7, Acton Lane Industrial Estate, London, NW10 7NB, United Kingdom
Company Address: 2232 Dell Range Blvd, Suite 303 1108, Cheyenne, WY 82009, United States
Email: info@joyaliving.com
Phone Number: +442039963051
We aim to respond to your inquiries within 24 hours.
Customer Service Hours (GMT)
Monday – Friday: 9:00 AM – 6:00 PM
Saturday & Sunday: Closed