Contact

Email: info@joyaliving.com
Phone: +442039963051
Customer Service Hours (GMT):
Monday – Friday: 9:00 AM – 6:00 PM

Business Activity

Joya Living is an online retail store specialising in premium home lighting for the United Kingdom. We sell ceiling lights, pendant lights, and decorative lighting fixtures to UK-based consumers through this website.

Pricing & Payments

All prices displayed on this website are in British Pounds (GBP £) and include applicable taxes. We accept Visa, Mastercard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are processed securely through Shopify Payments.

Shipping

We ship within the United Kingdom only. Shipping is free on all orders with no minimum spend. Estimated delivery time is 6–8 business days. Full details are available on our Shipping Policy page.

Returns & Refunds

We accept returns within 30 days of delivery. Items must be unused and uninstalled. Return shipping costs are the responsibility of the customer. Full details are available on our Returns & Refunds page.

Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the property of YH Commerce LLC unless otherwise stated. Reproduction without written permission is prohibited.

Dispute Resolution

If you have a complaint about our products or services, please contact us at info@joyaliving.com. We aim to resolve all issues within one business day. Your statutory rights as a consumer under UK law, including the Consumer Rights Act 2015, are not affected.

Website Hosting

This website is hosted by Shopify Inc., 151 O'Connor Street, Ottawa, Ontario, K2P 2L8, Canada.

Contact Information

Store Name: Joya Living
Company Name: YH Commerce LLC
Warehouse Address: Unit 7, Acton Lane Industrial Estate, London, NW10 7NB, United Kingdom
Company Address: 2232 Dell Range Blvd, Suite 303 1108, Cheyenne, WY 82009, United States

Email: info@joyaliving.com
Phone Number: +442039963051
We aim to respond to your inquiries within 24 hours.

Customer Service Hours (GMT)
Monday – Friday: 9:00 AM – 6:00 PM
Saturday & Sunday: Closed